Softphone App Setup

  1. Login to your Hughes Solutions control panel and either add a seat or convert an existing seat. (You cannot currently use the same seat as a live handset) If the Softphone Tab is greyed out then enable it under the ‘User Manager’ menu (requires administrator privileges).
  2. Navigate to ‘Softphone’ and select ‘enable’ (See illustration below)
  3. Click ‘Save’ to confirm the changes (The control panel will show a QR code to use with the App and the device will auto setup)
  4. Download and launch the Softphone app using the badges at or search via the Apple and Google app stores.
  5. Launch the app on the smartphone or tablet and tap the QR code button to launch the QR reader.
  6. Point the phone or device camera at the QR code and the app will indicate that it has successfully read the QR code.

June 2, 2020 Hughes Solutions Categories:

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