Have your voicemail’s delivered to your inbox. View at your convenience, share with colleagues over email and keep a permanent record of important messages.

Monitor service levels with Call Analytics. Gain powerful insight into your business and help improve customer experience.

If something happens at the office the chances are that their broadband would be affected. We can set up a disaster recovery solution though that if the internet goes down, calls are automatically routed to your mobile phone.

Stop unsolicited calls reaching you by blocking withheld numbers, individual numbers or ranges of numbers.

Gain access to a conference call facility so you can run meetings at short notice across multiple locations as often as you need, all without leaving the office.

This low-cost, record-and-replay service can handle thousands of simultaneous call recordings, and store them securely for retrieval and analysis at your convenience.

Pair your office extension to your mobile so when your desk phone rings, your mobile also rings so you never miss a call.

Enable advanced call routing options to transfer callers to different departments without going through an operator.

Yes. It not only cuts your regular phone bill by slashing call charges – especially with free internal site-to-site calls and for long-distance and international calls. Budgeting is simple as paying a fixed-price package means no costly surprises. It also saves you investing thousands to buy, install and maintain complex PBX hardware.

A broadband connection, an IP phone handset or softphone application installed on a PC or mobile device. Using a softphone solution also requires a headset that you can plug into your PC.

We recommend our Disaster Recovery solution, which instantly redirects calls to a mobile or alternative landline number.

Your security and data is of utmost importance to us. Our VoIP platform is a closed, data encrypted system, therefore only users you authorise will be able to access it.

Yes. Whether it’s VoIP to VoIP, or VoIP to landline/mobile, you can take and make calls to anyone with a regular phone number.

Absolutely. In fact, VoIP streamlines the work environment, helping you and your people multi-task. It can link with other applications such as CRM systems. You can speak and simultaneously access other applications to transfer images, video and text documents.

Not at all. Hughes Info Tech  knows how critical phones are to your business, which is why our expert team ensure a seamless transition to your new VoIP for business system.

Yes. Imagine how much space you will have after getting rid of an entire cupboard filled with a whirring switchboard and tangled wires.